Customers say these makeup remover pads are incredibly soft and gentle on the skin, working effectively to remove makeup, especially eye makeup. Users appreciate that they're machine washable and come with a convenient mesh bag for laundering. Many find them perfect for their skincare routines, using them with toners and makeup removers. The pads are praised for their quality and reusability, with customers noting they wash up like new. Common feedback includes appreciation for the included wash bag and the soft texture. Some users wish there were more pads in each pack or that the price was lower.