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This is our way of showing appreciation to our loyal customers by awarding them with points for every purchase they make. You can exchange your points for discounts off future orders. The more you spend, the more rewards you receive. It doesn't get any simpler than that!
No, as long as you have a rowecasaorganics.com account, you are enrolled automatically in the rewards program.
You will get your points 14 days after your order has been placed.
You can earn points simply by purchasing Rowe Casa products. An account needs to be created prior to purchase to earn points. You can also earn points for letting us know your birthday. We will be adding additional ways to earn points in the future.
You can view your point balance at the top of this page.
There is a list of available rewards on this page. If you have enough points for the reward, it will say "Get reward".
No, only one reward voucher/code can be redeemed per order.
Yes. They expire 12 months from the date they were earned.
Nope! Earn as many as you can.
Unfortunately no, once points are redeemed we can't reimburse points.
Approved: This means your points can be redeemed for rewards. Pending: We have a 14 day approval period after a purchase for your points to become verified and deposited into your account. Cancelled: These points won't be added to your account. This is most likely due to an order being returned or cancelled.
Please email info@rowecasaorganics.com or chat with us on our website.
Unfortunately, we can't add discount vouchers after orders have been placed.
No. Tax, shipping and shipping protection do not count towards points total.
No, rewards vouchers can only be used towards your order subtotal which excludes taxes and shipping.
No, rewards vouchers have to be used on a single order. Any remaining amount, not used, will be forfeited.
No, only retail customers are eligible.
No, your birthday must be greater than 24 hours away for you to receive points for this year. Unfortunately, we can't give birthday points if your birthday has already passed or it's within the next 24 hours.
No, reward vouchers can only be redeemed on a single, one-time order.
